Privacy Policy

Elite Home Solutions (“we,” “us,” or “our”) respects your privacy. This page explains what information our website collects, how we use it, and the choices you have. It applies to the Elite Home Solutions website only.

Information We Collect

Our website does not have a contact form. When you book service through our online scheduler, the information you enter — such as your name, phone number, email address, service address and the details of your request — is collected by Housecall Pro, the scheduling service we use, and shared with us so we can perform the service you requested. We do not collect payment information through this website.

Like most websites, our server and the third-party services described below may automatically log standard technical information, such as your browser type and IP address, for security and functionality purposes.

How We Use Your Information

We use the information from your booking to confirm and schedule your appointment, perform the work, and follow up about your service. We do not sell your personal information to third parties.

Third-Party Services

Our website relies on a small number of third-party services to function:

• Housecall Pro — powers our online booking. Information you enter when booking is handled under Housecall Pro’s own privacy policy.
• Elfsight — powers the customer reviews widget on our website, displaying publicly available Google reviews. See Elfsight’s Privacy Policy.
• Font Awesome — delivers the icons used throughout our website. See Font Awesome’s Privacy Policy.

These services may set their own cookies or collect technical information as described in their own privacy policies, which we encourage you to review. As of this writing, our website does not run separate analytics or advertising tracking.

Cookies

Some of the third-party services listed above may place cookies on your device to support their own functionality. You can control cookies through your browser settings, though disabling them may affect how parts of our website function.

Children’s Privacy

Our website is intended for adults seeking home services and is not directed to children. We do not knowingly collect personal information from children.

Your Choices

If you would like us to stop contacting you, or have questions about information you have provided to us, please call us using the information below.

Changes to This Policy

We may update this policy from time to time. Changes will be posted on this page with a new “Last updated” date.

Contact Us

Questions about this policy? Call us at (910) 750-8452 or visit our contact page. Our mailing address is 2235 Lejeune Boulevard, Jacksonville, NC 28546.