Package Unit Installation in Jacksonville, NC

We schedule a free, no-obligation visit to understand your home’s needs. Our technician measures square footage across all conditioned areas, identifies insulation levels in walls and attic, documents existing ductwork routes and condition, checks for air leaks or duct damage, notes window size and orientation, and asks about your comfort goals and usage patterns.

We then perform a load calculation using industry-standard software that factors in your Jacksonville climate zone, outdoor design temperatures, and home characteristics. Based on those calculations, we recommend the right tonnage and efficiency level (SEER/HSPF) for your home.

We explain the difference between a basic unit and a high-efficiency model, show you projected energy bills for each option, and discuss how financing can spread the cost. You’ll receive a detailed written estimate—equipment, labor, ductwork work, thermostat, disposal, and any upgrades—before you commit to anything.

Once you approve the estimate and sign the service agreement, we place the order with our supply partner for your new package unit. We select based on your home’s needs and budget—whether that’s a Goodman standard-efficiency unit, an Armstrong high-efficiency system, or another trusted brand.

We provide a lead time (usually 1–2 weeks), confirm the exact model and serial number, and verify that delivery is scheduled for the installation date you prefer. Our supply team inspects the unit on arrival to ensure it came damage-free; if anything is wrong, we handle the replacement immediately, never delaying your install.

On the morning of installation, our crew arrives with all tools and equipment. We carefully remove and disconnect your old package unit—draining refrigerant according to EPA standards, disconnecting electrical lines, and disconnecting ductwork. We then dispose of the old unit responsibly, separating metal for recycling and handling refrigerant per environmental regulations.

We inspect the concrete pad or mounting area where your old unit sat, looking for settling, cracks, or debris. If repairs are needed—releveling concrete, minor patching, or weed removal—we handle that so your new unit has a stable, clean foundation.

We position your new package unit securely on the prepared pad, ensuring it’s level and properly vibration-isolated. We then connect all components: the main supply ductwork from your unit to the trunk lines inside your home, the return-air ductwork back to the unit, and the refrigerant lines with proper insulation and slope.

We secure all electrical connections—230V power, 24V control wiring, and any safety switches—and verify they meet local code. While we’re working, we inspect the entire ductwork system visible from the installation; if we find unsealed joints, damage, or undersized sections, we’ll discuss repair or sealing options that ensure maximum efficiency.

We then install or upgrade your thermostat, program it to your preferred heating and cooling setpoints, and walk you through how to use it—scheduling, mode changes, emergency heat settings, and energy-saving features.

Once everything is connected, we bring your system to life in stages. We first verify airflow and comfort distribution—checking that return air is being pulled from your home, that supply air is flowing into all rooms, and that temperature differences are within spec.

We then run a full diagnostic check: testing heating cycle operation, verifying cooling cycle performance, measuring electrical current draw, checking refrigerant charge against the manufacturer specification for your system and ambient temperature, verifying safety switches and controls, and confirming thermostat calibration. We run the system in both heating and cooling modes and measure actual performance—temperature rise/drop, cycle times, and system efficiency.

Before we leave, you receive a comprehensive commissioning report documenting: unit model and serial number, all settings and calibrations, test results and measurements, warranty information and coverage details, thermostat user guide, seasonal maintenance reminders, and our contact information for support. We also review the report with you, answer any questions, and make sure you’re fully comfortable operating your new system.